Configuration and Release Management Analyst at Stanbic IBTC Bank

Stanbic IBTC Bank is a firm believer in
technical innovation, to help us guarantee
exceptional client service and leading edge
financial solutions. Our growing global success
reflects our commitment to the latest solutions,
the best people, and a uniquely flexible and
vibrant working culture. To help us drive our
success into the future, we are looking for an
experienced Configuration and Release
Management Analyst to join our dedicated I.T
team at our Lagos offices.
Standard Bank is a leading African banking
group focused on emerging markets globally. It
has been a mainstay of South Africa's financial
system for 150 years, and now spans 16
countries across the African continent.
We are recruiting to fill the above position of:
Job Title: Configuration and Release
Management Analyst
Job ID: 11443
Location: Nigeria
Position Description
Working under the supervision of the team lead,
implements new configuration changes to
Finacle 10.2 product utilizing the Program
Configuration Management Plan and
Procedures.
Develops and implements configuration
changes to improve the overall efficiency of
system processing.
Follows standard methodology using
department tools, documentation and
knowledge to maintain configuration control of
the documentation, work products, software and
firmware.
Responds to requests and direction with
appropriate sense of urgency.
Keeps accurate reporting records.
Provides quality and timely support and
assistance to customers to resolve problems and
issues in area of expertise.
Answers questions and addresses issues in a
clear, concise and timely manner
Is fully able to understand design configuration
and how it relates to system configuration.
Analyzes product correction of deficiency,
changes and new system enhancements as
approved by Change Control Board to ensure
they meet program and business best practice
standards.
Willingly expands knowledge by taking
continuing education classes in area of job
responsibility
Proactively generates ideas for improvements
Takes advantage of opportunities without being
asked, goes one step beyond
Identifies the existence of problems and/or
opportunities for improvements
Identifies recognized trends
Identifies cause and effect relationships and
source of problems and resolution.
Adheres to and supports organizational policies
and procedures.
Represents the organization in a professional
manner at all times.
Demonstrates courteous, professional and
efficient service to our customers, both internal
and external.
Fosters a positive and productive work
environment that furthers the quality and
effectiveness of the CM service provided.
Understands group process and fosters an
atmosphere of cooperation, collaboration and
respect.
Required Skills and Qualifications
Basic Qualifications: Typical Minimum
Education / Experience:0 -1 Years with
Bachelors;
To be considered for this position, you must
minimally meet the knowledge, skills, and
abilities listed below:
Bachelor's degree in computer science or related
discipline.
Establishing and tracking software/hardware
configuration items and baselines.
Ability to provide database design, analysis,
reporting, queries, and administration as needed
Ability to capture, track and report metrics on
configuration items, author requirements and
configuration plans, and define and implement
processes and procedures
Experience maintaining status records of
baselines, changes, deviations, and waivers
Adept PC skills (MS office – Access, Word,
Excel & PowerPoint)
Required Competencies
Roles and Responsibilities:
Performs software and data configuration
management in accordance with industry
standards,
Follows as well as enforces program CM/DM
Plan(s) and associated processes and procedures
Develops, monitors, and manages the program's
SCM process and associated processes and
procedures
Receives software (including associated
documents, drivers, and licenses) and performs
associated tracking and management activities
such as virus scans, copying, etc
Controls access/custody of software via
checkin/checkout procedures
Performs periodic software library audits to
assure adherence to SCM processes
Member of the Change Control Board
Gathers, analyzes, and reports SCM metrics
software configuration items
Interface directly with Production and Program
management, and Program Team and
Administrative Leads to assure SCM processes
consistency and quality.
Advocates and implements continuous
improvement opportunities for SCM and CM/
DM across the program, to increase the
efficiency of program performance and resolve
problems
Provides support in implementing a Quality
Management System that supports
establishment, measurement, monitoring,
control and enforcement of the customer.
Provides support in planning, directing, and
ensuring Quality Management System (QMS)
functions on a multi-site, cross disciplinary
Department of Defense (DOD) engineering,
software development, test, and integration, and
fielding team environment across multiple
geographic locations.
Collects, stores, and maintains configuration
records.
Maintains open, honest, and direct
communication of program information through
an independent reporting chain to the Program
CM and MA Leads.
Application Closing Date
14th June, 2013
Method of Application
Interested and qualified candidates should:
Click here https://careers.peopleclick.com/careerscp/client_standardbank/external/jobDetails.do?functionName=getJobDetail&jobPostId=23411&localeCode=en-us to apply online