Quo Magnis Limited Latest Vacancies

Our client is a leading operator in the hospitality
and airline industry. The company has over
1000 staff (permanent & contract) and is heavily
invested in providing world class services to its
clients both domestically and internationally.
The company is listed on the Nigerian Stock
Exchange. It is currently the right candidate to
perform the following:
JOB TITLE: CUSTOMER RELATIONS
MANAGER
RESPONSIBILITIES:
Formulate and implement customer service
policies and procedures; recommend improvements in service procedures
Establish and implement strategies for
improvement of customer service, productivity
and profitability
Develop and implement customer service
policies and procedures
Ensure the consistent achievement of customer
service levels and standards
Plan, prioritize and delegate work tasks to ensure proper functioning of the department
Review customer complaints, track customer
complaint resolution, handle complex and customer service issues
Conduct customer satisfaction surveys.
Analyse customer service related information
and evaluate the results to choose the best resolutions and alternatives to customer service
challenges, and to identify opportunities to improve customer service
SKILLS SPECIFICATIONS:
B.Sc./HND in job in in a relevant field from an
accredited institution
Minimum of 7 -10 years of full-time experience
in the role
Minimum of 5 year working yearsexperience at
managerial level
TO APPLY
Interested candidates should forward their
resumes to: recruitment@quomagnis.com
DUE DATE: 08 May, 2013

JOB TITLE: STEWARDING/HOUSEKEEPING MANAGER
RESPONSIBILITIES:
Maintain a safe and clean work area
Plan Job schedule and monitor cleanliness
procedures of the entire premises
Develop and implement effective plan for
Compacting and loading of waste for disposal
Conduct daily hygiene audit to ensure strict
compliance with HACCP guidelines, identify
problem areas and assist in implementing
solutions.
Ensure strict compliance with HACCP
Standards and regulations to encourage safe and
efficient operations
Train and Promote service orientation among
staff.
Prepare reports and ensure all log sheets are
filled as required
Comply with HACCP Standards and
regulations to encourage safe and efficient
operations
SKILLS SPECIFICATIONS:
B.Sc./HND in job in in a relevant field from an
accredited institution
Minimum of 7 -10 years of full-time experience
in the role
Minimum of 5 year working yearsexperience at
managerial level
TO APPLY
Interested candidates should forward their
resumes to: recruitment@quomagnis.com
DUE DATE: 08 May, 2013